Lotus builds world-class, high-performance and lightweight sports cars that are sold all around the world.

It is a hugely exciting time for Lotus as we transform from a UK sports car company into a truly global performance car business and brand. Our critically acclaimed models are 100% ‘For the Drivers’ and at the heart of the transition is a bold and ambitious product-led offensive. The striking new Emira is the last petrol-powered Lotus sports car and the best of breed, while the stunning Lotus Evija hypercar is the world’s most powerful series production road car. They will be joined by four all-new and all-electric premium lifestyle models, starting in 2022 with Eletre - the world’s first Hyper SUV EV - and ending with an all-new electric sports car in 2026. And that is just the start.

The ongoing transformation of Lotus is laid out in our Vision80 corporate strategy, which defines what Lotus will be in 2028 when it celebrates its 80th anniversary. We welcome talented, creative and motivated people to join us on that journey.

Do you want to know what Sophisticated, Rebellious and Pioneering mean for Lotus? Come and take a look at our vacancies and join the incredible adventure: https://careers.eu.lotuscars.com/

Summary:

Lotus Cars Europe B.V. is responsible for the Marketing, Sales and After Sales of the Lotus Cars products in the European region. To bring the company to the level we want it to be, we are looking for an internationally focused EV Charging Rollout & Monitoring Specialist in the Sales & Product Department to join us in our European HQ based in Amsterdam.

Key Responsibilities:

Roll-out of EU Charging strategy

• Support EU Charging strategy implementation

• Provide feedback on the strategy from regions

• Collect feedback from regions on strategy & improvements

• Build backlog of improvements to fix with LFC & Suppliers

Point of contact for regional Charging topics

• After new rollouts, manage the feedback and data insights from regional teams

• Provide regions with Support (3rd line) for agents and customers in case of questions/ give product explanations/ advice

Troubleshoot and fixing for EU EV topics

• Support in root-cause diagnosis of home charger install & backend issues

• Diagnosis of issues with public charging

• Support on fixes for EU wide issues/faults

Reporting and other support for EV topics

• Collating and providing EU wide charging feedback from customers (App, website, social media), CCC & events

• Reporting on uptake & pricing across EU

• Get reports from suppliers on regular basis

• Prepare Monthly HQ reports of issues/ problems/ complaints

• Prepare detailed pricing analysis across EU & Competitors

• Manage the regular product meetings with key stakeholders within and outside of HQ

Key Requirements:

• At least 3 years of experience in related fields, ideally in premium brand
• Operational background with data analysis & diagnostic work preferred
• Fluent in English and any additional European languages would be a plus
• Enthusiasts of new technology and Electric Vehicles
• Technical background welcomed
• Business and entrepreneurial mindset essential

Benefits:

• Performance related bonus
• Full contribution into the company pension scheme

Additional Information:

• This role will be working from our Amsterdam office within our flexible working policy
• Frequent travel will be required to visit different entities across Europe. Applicants must therefore possess the ability to travel freely without restrictions
• Candidates must be eligible to work in the Netherlands without VISA sponsorship.